Customer Service Listening Course

(Earn .5 NATE CEH)

This course covers every aspect of listening and conveying empathy.  Listening is the communication skill that impacts relationships more than any other.  In business, better relationships means more likability and customers want to do business with people they like.  Being a good listener makes people feel understood - this is a basic human need.

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  • Steve Coscia's soft skills courses are the most effective, affordable and accredited curriculum in the industry.

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Course curriculum

  • 1

    Customer Service Course

    • Before You Begin

    • Customer Service Listening

Pricing

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  • $84.95

    $84.95Coscia Communications Customer Service Course Bundle

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