Customer Service Leadership Course

(Earn .5 NATE CEH)

This course reinforces the reality that all employees lead by example.  A world-class service culture is easier to establish when everyone conveys mutual respect to internal and external customers.  Delivering positive and consistent outcomes to external customers demonstrates how much a company cares.

Individuals completing this course will earn a certificate of completion and .5 NATE CEH.

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Course curriculum

  • 1

    Customer Service Leadership Course

    • Before You Begin

    • Customer Service Leadership

Pricing

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    $84.95Coscia Communications Customer Service Course Bundle

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